Senior Director of Outpatient Services

Organization:  DIRECTIONS FOR LIVING

Location:  Clearwater, FL

Job Description:

Do you envision yourself working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, then an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package to include employer paid health insurance premiums for all full-time employees, PTO, 19 paid company holidays to include the full week of Christmas off, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives.

We are seeking a dynamic Senior Director of Outpatient Services with excellent administrative, leadership, and clinical expertise to oversee multiple clinical and social services operations, including: adult and children’s outpatient services and psychiatric medication management programming. The Senior Director of Outpatient Services ensures the achievement of all program outcomes and deliverables within required timeframes and is able to identify, measure and report on program benchmark key performance indicators (KPI’s). The Senior Director of Outpatient Services must be able to plan the implementation of clinical programing in accordance with agency strategic planning and develop operational strategies. In addition, the Senior Director of Outpatient Services ensures that all programing meets or exceeds policy and regulatory standards for clinical care.

A successful candidate for this position must understand the clinical, operational, and workforce changes necessary to effect organizational change across multiple service sectors, including behavioral health services, homeless services, schools, primary care, and non-direct human services. Responsible for providing leadership, direction, guidance and training for peer supports, targeted mental health case managers, licensed and non-licensed clinicians, physicians and nurse practitioners, clinical and non-clinical supervisors, and clinical and non-clinical directors while overseeing a range of administrative and clinical activities.

Directions for Living is an essential services provider. All Directions for Living employees must be willing and able to provide vital support and essential services to the people that we serve in the event of an emergency, pandemic or other disaster situation.

MINIMUM EDUCATION EXPERIENCE/REQUIREMENTS:

  • Candidate must have a Masters’ degree in Social Work or related field.
  • Florida license in one of the healing arts preferred but not required.
  • Minimum of five years of experience in leading teams in a director-or-higher role.
  • Previous experience with both children and adult behavioral health preferred.
  • Candidate must have experience delivering trauma-related services, as well as familiarity on trauma theory and research and advancement of trauma-informed approaches.
  • Candidate must have successful experience achieving strategic outcomes, ability to measure and report on KPI’s, developing operational strategies, able to maintain rigorous standards of care, serve as a change agent, implementing quality improvement initiatives and complex organizational change.
  • Candidate must have dynamic and innovative presentation and public speaking skills, demonstrated knowledge of group facilitation and training skills, and exceptional written, oral, and interpersonal skills.

EOE/ADA/DFW

Smoke Free Campus

IND123

Job Type: Full-time

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

License/Certification:

  • Driver’s License (Preferred)

Ability to Commute:

  • Clearwater, FL 33764 (Required)

Ability to Relocate:

  • Clearwater, FL 33764: Relocate before starting work (Required)

Work Location: In person

 

Supervisor of Behavioral Health & Homeless Prevention

Organization:  Directions for Living

Location:  Clearwater, FL

This is a professional position providing supervisory oversight for Cooperative Agreement to Benefit Homeless Individuals (CABHI) under the Housing First Division. The CABHI program provides counseling and case management services to individuals, youth, and families who have experienced homelessness and have a severe and persistent mental health condition or co-occurring disorder. This program is focused on formally homeless individuals, youth, and families who have recently been housed in permanent or permanent supportive housing.

The Supervisor will play an integral role of support, coaching and guidance for a team of Counselors and Behavioral Health Case Managers serving individuals, youth and families who are housed but need additional support to manage mental health or substance use issues to remain housed and overcome the risk of homelessness. The Supervisor will ensure that the counseling and behavioral health case management services being delivered are individualized, recovery-focused and allow individuals the opportunity to learn how to manage their own recovery and advocacy process. The Supervisor will ensure that the counseling and case management services being delivered are individualized, recovery-focused and allow individuals the opportunity to learn how to manage their own recovery and advocacy process. The Supervisor will be a subject matter expert on counseling and targeted case management interventions that utilize natural supports, community supports, and input and resources from other community partners or professional agencies. The Supervisor will ensure that all services adhere to the HFW principles of: Family Voice and Choice, Culturally and Linguistically Competent, Individualized, Strengths-Based, Natural Supports, Community-Based, Team-Based, Collaboration and Integration, Persistence-Unconditional Care, and Outcome-Based. The Supervisor will ensure that all services emphasize individualized treatment planning that is strength based and built collaboratively with the youth, adult, and family and natural and community supports that care about and know the youth, adult, and family best. The Supervisor will ensure that all services occur in the community at a place convenient and comfortable for the family. The Supervisor will ensure that Counselors and Behavioral Health Case Managers provide recommendations and referrals to other service providers as appropriate, such as psychiatry, SOAR, etc., and that the Behavioral Health Case Managers collaborate with the other clinical service providers. The CABHI Supervisor will also ensure that all persons served by the team who are uninsured are enrolled in the Pinellas Health Plan. This is an office-based position. The Supervisor is responsible for driving superior performance regarding the above responsibilities as well as all agency policies, practice and standards, including ensuring individual staff meet an annual Client Service Level of 1,316 hours. Achieving the minimum required weekly, monthly, and annual Client Service Level hours is an essential function of this position.

EDUCATION EXPERIENCE/REQUIREMENTS:

  • Master’s degree in the Human Services field with a minimum of three years’ leadership experience within an outpatient community mental health organization or homeless services organization.
  • Must have sufficient administrative knowledge to provide quality leadership for personnel with varied degrees of experience and training.
  • Must have or immediately acquire knowledge of all community resources.
  • Certification as a Behavioral Health Case Management Supervisor and High-Fidelity Wraparound Facilitator per the Florida Certification Board (FCB) is required within 3 months of hire and High Fidelity Wraparound Coach Certification is required within 3 months thereafter.
  • All FCB certifications required must be maintain throughout employment at the employee’s expense.

EOE/DFW/Smoke Free Campus

IND123

UF Health: Community Engagement Supervisor

Organization:  UF Health St. Johns
Position:  Community Engagement Supervisor
Location:  St. Augustine, FL
Official Posting/To Apply: Indeed.com

Overview:

The Community Engagement Supervisor will represent UF Health St. Johns in the community and implement on-going awareness about the mission, work, and opportunities provided by the Community Health Improvement department. This role requires a combination of strong leadership, strategic planning, and deep knowledge of community health and homelessness issues. The Community Engagement Supervisor will be responsible for managing the ongoing enhancement of program operations, ensuring effective implementation of initiatives, and driving continuous improvement in service delivery. The ideal candidate will be a strong public presence and an influential voice, driving awareness and action to address social health disparities and homelessness in our community. Additionally, the Supervisor will provide leadership for the Continuum of Care team, housing team and the Network Partnerships and Expansion Lead.

Responsibilities:

Utilize deep knowledge of community health and homelessness issues to inform program development and execution.

Represents UF Health St. Johns and the Community Health Improvement department to stakeholders, community partners, business groups, civic groups, etc. to maintain visibility and involvement in the community.

Monitors and evaluate the effectiveness of program initiatives, collect feedback from community members, and analyze data to drive continuous improvement and innovation.

Collaborates with other leadership to ensure a unified approach to all community health improvement initiatives.

Demonstrates and sets the standard for effective communication and the motivation of others and observes and coaches staff in performance of duties and interpersonal interactions.

Identify gaps in services and develop strategies to address these gaps, including resource allocation and partnership building.

Stay informed about local, regional, and national issues that affect the community and identify opportunities for the organization to take a proactive role in addressing those challenges.

Maintain accountability for achieving program goals and objectives, adhering to organizational standards and regulatory requirements.

Develop and maintain strong, collaborative relationships to foster community trust and support.

Identify community needs and concerns through regular interaction and feedback, ensuring these are communicated to the relevant internal teams for action and response.

All other duties as assigned by department.

Qualifications:

Education / Training

Bachelor’s Degree in Public Health or related field.

Experience Requirements

3 to 5 years Dealing with Vulnerable Populations/Community Engagement

Preferences:  Supervisory experience for a non-profit organization.

Other:  Level 2 DCF background check upon hire