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Position: Chief Information Officer

Reports to: Chief Executive Officer

Supervises: System Administrators, Project Manager, and Data Analyst

Mission and Statement of Cooperation:

The mission of the Suncoast Partnership to End Homelessness (SPEH) is to prevent and end homelessness by uniting the communities of Manatee and Sarasota Counties through engagement and collaboration with business and civic leaders, service providers, faith-based organizations, advocates, concerned citizens, and people who are homeless or at risk of homelessness. SPEH encourages and expects a high degree of cooperation and collaboration among its staff and stakeholders. The specific duties of each position require flexibility and cooperation to achieve organizational goals and objectives.

Summary:

The person in this position will be responsible for timely completion of all necessary reporting requirements and will ensure outcomes are met related to funding received and implementation of enhancements to the Homeless Management Information System (HMIS) (locally referred to as Community Services Information System (CSIS). Additionally, the person in this position will be responsible for system-wide data quality and working collaboratively with other staff and coordinating assignments when necessary.

Essential Job Functions:

• Completes Federal reporting: Annual Performance Report (APR), Consolidated Annual Performance Evaluation Report (CAPER), Longitudinal System Analysis (LSA), System Performance Measures (SPMs), Housing Inventory Chart (HIC), and Point in Time (PIT). Additionally, produces Annual Homeless Assessment Report (AHAR).
• Assists with reporting associated with State, local, and private philanthropic funding sources.
• Reviews reports and records of activities to ensure progress is being accomplished toward specified grant objectives and modifies or changes methodology as required to redirect activities and attain objectives.
• Uploads data into the HUD repository for Supportive Services for Veteran Families (SSVF), Projects in Transition from Homelessness (PATH), and Runaway and Homeless Youth (RYE).
• Management of the ESNAPS and SAGE systems.
• Contributes to grant and funding applications.
• Development and implementation of CSIS policies and procedures.
• Customization of reports and assessments for internal and external use.
• Generates all system-level reports.
• Maintains an electronic copy of all reports created.
• Manages system configuration updates and changes for primary CSIS software site.
• Updates program-specific data elements and bed lists at least annually. Monitors bed utilization rates.
• Designs methods, procedures, and workflows for implementing CSIS projects.
• Works in tandem with staff to troubleshoot data entry and reporting issues.
• Responsible for data integrity and audits data to ensure compliance with local, state, and Federal requirements.
• Acts as the designated Data Security Officer liaison with the Department of Children and Families.
• Generates and reviews monthly data quality reports.
• Works in conjunction with CSIS users to resolve data quality issues.
• Address, maintain, and document resolution of system software complaints, concerns, and/or problems.
• Researches new technology and implementation of such.
• Provides in-house technical support and software updates/installations in conjunction with staff.
• Maintains phone systems, contacting phone carriers to resolve issues if necessary.
• Oversees IT-onboarding process for new Suncoast Partnership employees.
• Maintains and improves organization’s website, by providing necessary data, graphs, and charts.
• Announces major system updates to all users.
• Ensures users of the CSIS system have proper training.
• Facilitates CSIS Committee meetings.
• Participates in Continuum of Care (CoC), Leadership Council (LC), Board of Directors (BoD), and other meetings as directed.
• Provides information related to CSIS to interested agencies or other parties upon request.
• Assists the Chief Executive Officer and performs general related activities with outside agencies as necessary related to the work of Suncoast Partnership.
• Performs other duties assigned.

Knowledge, Skills, and Abilities:

• Bachelor’s degree from a four-year college or university or five years related experience and/or training or equivalent combination of education and experience.
• Two years or more of quality improvement /quality assurance experience preferred.
• Background in health and human services and Homeless Management Information System (HMIS) preferred.

• Must possess skills in operating office equipment, including but not limited to computers, software (word processing, spreadsheet, presentation, email) and telephones. Additionally, skills in system analysis and design, database administration, SQL, MS Office 365 Suite, Windows platforms, data dashboard and reporting software such as Tableau, Looker, or Power BI, website site design, content management, SQL Manager, PostgreSQL, Statistics, software testing, method and procedure development, documentation, technology course development and presentation, software conversion, cost/benefit analysis, project tracking and management, XML, networking technologies, hardware and software installation, code management, backup technology, disaster recovery, funding and grant application submission, and requirements planning are preferred.

• Ability to research and interpret regulations.
• Must be able to create and deliver presentations and trainings to groups.
• Attention to detail to ensure accuracy of data management and reporting.
• Ability to work in a fast-paced environment and prioritize tasks.

• Must work well under pressure.

• Must be flexible and able to multi-task.

• Must be solution-focused and organized in achieving objectives with all service users.

• Must have analytical, strategic, and critical thinking skills for effective problem-solving.

• Must be able to motivate and organize self to complete tasks with service users.

• Ability to maintain confidentiality in all aspects of the work environment.
• Must be able to foster a productive team working environment.

Working Conditions:

• Work is performed remotely, in an office setting, and occasionally in the community.

Physical Requirements:

• Must be able to read, write, speak, and comprehend English.

• Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.

• Ability to read computer screens and printed documents.

• Ability to hear well enough to communicate with colleagues and stakeholders.

Must pass a Level 2 Background Screening, as well as, sign and comply with the Affidavit of Good Moral Character.

Job Type: Full-time

Pay: $68,000.00 – $73,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Sarasota, FL 34234

Requisition No: 153621
Agency: Department of Children and Families
Working Title: SENIOR MANAGEMENT ANALYST II – SES * – 60000630 – ESS Office of Homelessness
Position Number: 60000630
Salary: Negotiable
Posting Closing Date: Open until filled

To respond:  Send resume in an email to: Tera.Bivens@myflfamilies.com

Job Summary 
The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, child care providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
The Economic Self-Sufficiency Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.
The Homelessness Program coordinates the services of various state agencies and programs to serve individuals or families who are, or at risk of, experiencing homelessness. It also manages targeted state grants to support the implementation of local homeless service continuum of care plans.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.
Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application Candidate Profile. The information must be disclosed on the State of Florida application even if you are attaching a resume.

Position Description
This position is a Selected Exempt Service (SES) position.
This position is located in the DCF Headquarters in Tallahassee, FL.
This position is not available for telework status.
This position may require travel to provide technical assistance or attend meetings on Office of Homelessness issues.

Job Duties And Responsibilities
The incumbent will provide coordination to the DCF Homelessness Program by performing activities that include, but are not limited to, those outlined in 420.622 F.S., assisting in managing grants, budget allocations, contract conditions and policy guidance on grant requirements. This position will also be responsible for preparing the statutorily mandated Annual Report to the Governor and Legislature on Homeless Conditions in Florida, coordinating quarterly meetings with the Florida’s Council on Homelessness, providing technical assistance, consultation and training to contract managers, and monitoring the state and federal homeless grants to ensure compliance with all program laws and regulations.
In addition, this position will provide overall leadership on housing stability and homelessness issues, and must establish effective working relationships with local, state, and federal agencies involved in the outreach, sheltering, rehousing, and service supports provided to those experiencing, or at risk of experiencing, homelessness.

Knowledge, Skills And Abilities

• Knowledge and experience in program management, planning and oversight.
  
• Knowledge of the budgetary process and assessment of budgetary needs.
• Ability to understand, interpret and apply applicable rules, regulations, policies and procedures.
• Ability to communicate effectively.
• Ability to plan, develop and evaluate programs and services.
• Ability to participate effectively in collaborative efforts.
• Ability to foster and create opportunities for collaboration.
• Knowledge of State and Federal homelessness programs.
• Knowledge of rapid rehousing, outreach services, and sheltering.
• Knowledge of needs assessment techniques.
• Ability to function as a part of a team.
• Ability to manage staff and support professional growth.
• Ability to manage time efficiently and complete assignments in a timely manner.

Required Qualifications

• Bachelor’s or Master’s degree from an accredited college or university.
• Two (2) or more years of successful and proven management experience in social service administration, housing administration, or other homeless services.
• Experience in program management, program administration, program coordination, program planning, and/or program analysis.
• Knowledge of federal and/or state homelessness programs.

Preferred Qualifications

• Knowledge of and/or experience working with the United States Department of Housing and Urban Development (HUD) programs.
• Knowledge of the regulations related to the Emergency Solutions Grant, Homelessness Prevention Grant, and the Challenge Grant.
• Experience working with organizations that assist individuals and families at risk of homelessness.

Employment with DCF

• US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
• SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.
• RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
• BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
• BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information and check for outstanding overpayments before completing the hiring process.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market: Tallahassee