Big Bend CoC Job Posting

Big Bend Continuum of Care

Job Title: System Administrator
Status: Full-time, salaried with comprehensive benefits.
Salary Range: $50,000 – $55,000, commensurate with experience
Logistics: This position is based in Tallahassee, FL. The candidate will be required to work out of the Tallahassee, FL office.
Application Deadline: February 28, 2018
Email detailed cover letter highlighting experience and qualifications along with resume to: Please put “System Administrator Position” in the subject line.

The Big Bend Continuum of Care (BBCoC) is a non-profit organization that administers the Homeless Management Information System (HMIS) for the Big Bend area. The HMIS is a database that collects client-level data on homelessness in the CoC.

This position will be working for the BBCoC as the administrator of HMIS, utilizing current HMIS software serving the CoC (Mediware/Bowman). This position will provide training, technical assistance and analytical support; and ensure compliance with HUD, CoC and HIPAA regulations. In addition, this position will ensure all system upgrades, updates, and data quality services are performed as required or needed.


• Maintain current knowledge of homeless assistance programs and related initiatives
• Monitor compliancy of the HMIS software to meet all federal and state data collection and reporting regulations.
• Analyze data for internal reporting and monitoring purposes
• Create and revise forms and other tools to ensure compliance with US Department of Housing and
Urban Development (HUD) regulations and/or compliance with state funded projects.
• Maintain up-to-date records on all agency and end user agreement forms and required policy documentation
• Provide training and technical support to partner agencies and end users to ensure proper use of the
o Assist partner agencies and end users to ensure data confidentiality, integrity, and security
o Attend local, state, and national trainings, as assigned, to keep abreast of changing rules,
regulations, and standards related to the HMIS
o Establish and coordinate training schedules and maintain user attendance records
o Review system data quality regularly and conduct related training as needed
o Work closely with partner agencies to resolve data issues and improve data quality
o Work with BBCoC staff to develop and update training materials as needed or required
• Collaborate with community partners and stakeholders
o Act as a liaison between partner agencies, state and local funders to facilitate effective collaboration and resolve issues affecting the HMIS
o Actively participate in meetings with partner agencies as it relates to HMIS
o Actively participate in designated CoC meetings and HMIS Committee meetings

o Assist with outreach and relationship building with agencies and individuals to expand the use and effectiveness of the HMIS
o Prove data reports and analysis for the CIS Project
o Assist in the annual homeless point-in-time and housing inventory data collection
o Work with staff to maintain and update the HMIS Policies & Procedures Manual
• Provide oversight for HMIS support staff to ensure assigned tasks are performed efficiently, effectively, and timely
• Assist with maintaining current website content
• Support BBCoC grant applications as appropriate
• Perform other duties as needed or assigned

• Bachelor’s Degree from an accredited college or university
• Minimum one to three years of related experience or training related to job duties
• Minimum of two years of experience in a position with a high degree of job independence and responsibility
• Understanding of the evolving role of data and its role in addressing social problems
• Strong analytical, problem-solving, and decision-making skills. Must be detail-oriented
• Working knowledge and understanding of homelessness and/or poverty related issues helpful
Ability to:

• Show strong administrative skills, be highly organized, motivated and remain flexible under pressure.
Attention to detail and ability to organize and set priorities a must
• Work in an occasionally fast-paced and demanding environment, handle multiple tasks simultaneously, and meet established deadlines
• Effectively present information and respond to questions from partner agencies, end users, governmental entities, the general public, and other stakeholders
• Work effectively with people from diverse backgrounds
• Provide technical support to individuals with varying levels of technical knowledge
• Read, analyze and interpret statistical reports, technical procedures, or governmental regulations
• Write reports, business correspondence, and procedure manuals
• Local travel maybe required, with occasional extended travel to trainings, workshops, or conferences
Knowledge of:

• Basic office equipment and technology
• Technical expertise required in Microsoft Word, Excel, and Access
• Relational database software
• Reporting platforms, including Business Objects, Qlik Sense or other data visualization tools
Other requirements:

• Prospective candidates will be subject to and must pass a comprehensive criminal background check

Reports to: BBCoC’s Director